Technology Department Banner

HELP DESK

PHONE

360-619-1363 - Option 1

EMAIL

helpdesk@ridgefieldsd.org

Email this address if you are turning in a Chromebook for repair, have questions about a tech fee or fine, or other technology related issues.

Emailing this address will create an automated reply from the technology ticketing system.

Chromebook problems?

Option 1

Try to troubleshoot the issue yourself with this document: Chromebook Troubleshooting Guide

Option 2

Let us fix it!

Step 1: Email helpdesk@ridgefieldsd.org and describe the issue you are having so we know what to fix.

Step 2: Drop off the Chromebook at the designated drop off point in your school and we will take a look at it.

Step 3: Watch your email so you know when it has been repaired. Once repaired you will pick the Chromebook up from the school's designated pickup location.

Note: If you are having issues with the Chromebook not turning on or not charging, please turn in the charger with the Chromebook. Make sure your name is written on the charger.

chromebook

CHROME BOOK CHECKOUT

If your student(s) intend to receive a Chromebook from the district, please complete the

ONLINE CHECKOUT FORM

CHROMEBOOKS

The Technology Services Department is responsible for procuring, deploying, and managing a variety of technology hardware and software for all schools and departments across the district. Most notable among these is the 1:1 deployment of Chromebooks to all K-12 students. The department also provides support to all district staff as well as to parents and students who attend Wisdom Ridge Academy.

The district provides Chromebooks for every student enrolled in the district. In the 2023-2024 school year we expect to have up to 4,000 Chromebooks distributed to students from all schools. The department also provides and maintains desktop and laptop computers for all educational and support staff, lab computers for specialized classes, audio and video equipment throughout the district, and various miscellaneous technological devices.